Marshalls - Sterling, Virginia

Reine Nkengfack

Habits et chaussures pour tous

Karthik Vaddi

Great store with branded fashion and home goods at lowest price. If you enjoy the thrill of the hunt and don't mind a bit of chaos, it's definitely worth checking out.

Northern Virginia

Unlike some of the other reviewers, I had a very positive experience and found lots of gift items. Since it’s a newer store, it seemed like there was more merchandise than other Marshalls. Name brand items for a lot less than department stores. Marshalls also has an online store.

I was returning a defective item, and the manager almost didn’t accept the item. She said you have to return defective items at the store you bought it at. I had bought it at another Marshalls store. I don’t agree with that policy if there is one. What if you bought it on a vacation or something and didn’t notice the defect?

I tried to take lots of photos. I was so happy about the bathroom. I know it’s weird, but as seen in my other reviews, a nice bathroom is important to me. It’s a new bathroom and is neutral and more modern than some of the older stores. See photos.

Marshalls is like a mini department store. They have just about everything but on a smaller scale.

I love the home goods section and Women’s and Men’s clothing. I bought items in all 3 departments on this trip. As well as Crocs clogs. They were $19.99! I got a set of two Ugg pillows for $24.99 🙂

There is one close up photo of a trashcan to show pricing. Marshalls has great prices all around.

I’m glad I had a satisfying experience at this store. I’ll make sure to update this review if anything changes on future visits.

Now, especially with online reviews, management needs to pay attention to the negative reviews and make some changes, if needed. Customer satisfaction is very important.

The dressing rooms are really nice, too, love them. Spacious and neutral colors.

This store is in a great location with T.J. Maxx very close by and Dulles Town Center across the highway.

Nevine Kamel

Marshall's is a shopping haven for fashion enthusiasts. With a vast selection of trendy clothing, shoes, and accessories at discounted prices, it's a budget-savvy shopper's dream. The store's organized layout and helpful staff create a seamless shopping experience. From designer brands to unique finds, Marshall's delivers style and savings in one go. #ShopSmart

Aleshia Osborne

I went to purchase a bottle of perfume, so I pushed the call button. No one came, so I asked an associate and she rudely told me to go to the cashiers to open it. (She was working in the beauty department). So I went all the way to the front to find a cashier, and finally got it open. As I’m walking off she ask me am I ready to check out, because if not she can take it to the register. I told her, yes I’m going to go check out now. As I’m walking to the register she is speaking so loud to where she is embarrassing me in front of customers. I’m at the line and she still is telling me it’s store policy.. Well why ask if I’m going straight there, then when I do, she still tried to take it. I left without purchasing anything!

K D

They always have good deals, a nice looking store, and it’s very organized. The cashier that checked me out Tuesday night was very helpful and had a lovely smile on her face.

Aranzazu Aleman

The service is good. The prices are great, just as any store of its kind. You have to search for good items. But I am sure you'll find an amazing deal.
Tye store is clean and organized.
This is my "go-to" store

M

I had a terrible experience at this Marshall's location. I drove an hour based on positive reviews to purchase an item I needed. Trusting the store, I didn't check the item before leaving, only to discover it was broken once I got home. I then drove another hour to exchange it, despite having discarded the tags, though I did have the receipt. In the past, at other locations, I've never been required to present tags for exchanges, and the staff has always been helpful. However, this time, the staff was extremely rude and even laughed in my face. They refused to assist me, wasting my time, gas, and making me feel very uncomfortable. This experience was incredibly frustrating and disappointing, especially given my previous positive interactions at other Marshall's stores. My time is valuable, and this incident was a significant inconvenience.